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QualyCheck works like a native app on any iPhone or Android — no app store required.

iPhone (Safari):

1. Open qualycheck.app/app.html in Safari
2. Tap the Share button (box with arrow at the bottom)
3. Tap Add to Home Screen
4. Tap Add

Android (Chrome):

1. Open qualycheck.app/app.html in Chrome
2. Tap the three-dot menu
3. Tap Add to Home Screen

Go to qualycheck.app/app.html and enter your username and PIN. These were provided in your welcome email when you signed up. Your admin account was created automatically — check your email for the credentials.

Log in as an admin and go to the Employees tab. Click Add employee, enter their name, and click Add. You can add as many employees as your plan allows.

For bulk imports, you can also use the CSV import option in the Employees tab — upload a file with one employee name per row.

Go to the Checklist tab (admin only). From here you can:

• Click any area name to rename it
• Click any item name to edit it
• Change point values in the number boxes
• Use ↑ ↓ to reorder areas
• Click ✕ to remove an item
• Click + Add at the bottom of an area to add new items
• Click + Add new area at the bottom to add a new section

Click Save checklist when done. Changes apply to all future inspections.

1. Tap New Inspection
2. Enter the customer name, address, date, and your name as inspector
3. Select the employee(s) who worked the job (up to 3)
4. Assign each employee to their areas
5. Go through each area and mark items as Pass or Fail
6. For failed items, select who is responsible
7. Add photos to failed items if needed
8. Tap Submit inspection

When you mark an item as Fail, a 📷 Add photo button appears below it. Tap it to take a photo with your camera or pick one from your camera roll. You can add multiple photos per failed item.

Photos also appear in the View modal when reviewing a past inspection. You can add photos to past inspections too — open any inspection and tap the photo button on any failed item.

Each checklist item has a point value. The team score starts at 100 and points are deducted for each failed item. Individual employee scores are calculated based only on the areas they were assigned to — so each person is only scored on their own work.

When multiple employees share an area and an item is failed, you select who is responsible for the deduction. If you don't select anyone, the deduction applies to the team score only.

Yes. Go to History, find the inspection, and tap Edit. Admins can edit any inspection. Inspectors can edit any inspection — if they edit one they didn't submit, a note is automatically added recording who made the change and when.

Private notes are visible only to admins and inspectors — not to viewers or employees. Use them for internal coaching notes, HR observations, or anything you don't want employees to see when they view their own inspection history.

Go to the Employees tab and tap Terminate next to the employee's name. You can add an optional termination note. The employee is marked as inactive but their inspection history is fully preserved.

Terminated employees appear in a separate section below active employees and won't show up in the employee dropdown when creating new inspections.

Yes. In the Employees tab, scroll to the Terminated employees section and tap Rehire. The employee is restored as active with all their inspection history intact.

Nothing changes in the history. All inspections remain exactly as recorded. The employee's name, scores, and photos stay in every inspection they were part of. Terminating only prevents them from appearing in new inspection dropdowns.

Admin — full access to everything including employees, users, checklist editor, and all inspections.

Inspector — can submit new inspections, edit any inspection, view history, rankings, and area tracker.

Viewer — read-only access to history, rankings, and area tracker. Cannot submit or edit inspections.

Employee — can only see their own inspection history in the My Work tab.

1. Log in as admin and go to the Users tab
2. Click Add new user
3. Enter a username (e.g. their first name), a PIN, and select their role
4. Click Add user
5. Share their username and PIN with them directly

For your own PIN: tap My account in the top right, enter your current PIN to verify, then enter and confirm your new PIN.

For another user's PIN (admin only): the admin can see all user PINs in the Users tab. You can also update them from the Users tab if needed.

QualyCheck automatically logs you out after 15 minutes of inactivity to protect your data. This is a security feature — especially important on shared or mobile devices. Just log back in with your username and PIN.

1. Go to the Reports tab
2. Select a time period — Today, This week, This month, This quarter, or This year
3. Optionally filter by a specific employee
4. Tap Generate performance report

The report opens in a new tab and automatically triggers your browser's print dialog. Choose Save as PDF to download it.

Go to History, find the inspection, and tap the PDF button. The report opens in a new tab with all inspection details, scores, failed items, and photos. Use your browser's print dialog to save as PDF.

The performance report includes:

• Total inspections for the period
• Average team score
• Number of perfect scores
• Employee rankings with medals and Top Performer badge for tied leaders
• Most missed areas with frequency and percentage

Every new account gets a 14-day free trial. Your card is required to sign up but won't be charged until the trial ends. You can use all features during the trial. Cancel anytime before the trial ends and you won't be charged.

Starter ($49/mo) — up to 10 employees, 1 inspector

Growth ($99/mo) — up to 20 employees, 3 inspectors

Pro ($199/mo) — unlimited employees and inspectors

Enterprise ($299/mo) — unlimited employees and inspectors, up to 5 locations, custom branding on PDFs, dedicated onboarding, and priority support

Email us at hello@qualycheck.app and we'll cancel your subscription. Your account will remain active until the end of your current billing period.

If a payment fails, Stripe will automatically retry several times over the following days. You'll receive an email asking you to update your payment method. If payment cannot be collected after multiple attempts, your account will be suspended until payment is resolved. Contact us at hello@qualycheck.app if you need help.